FAQs

If you have a question that isn’t answered here then please get in touch with our customer service team.

Are the Artworks hand-painted?

Yes, all our artworks are carefully hand-painted by skilled artists, ensuring authenticity and exceptional craftsmanship. Each piece reflects the artist’s unique style and creativity, making it a one-of-a-kind masterpiece for your collection.

Are the artworks signed and certified?

Yes, every artwork is signed by the artist and comes with a Certificate of Authenticity, guaranteeing its originality. This certificate validates the painting as a genuine piece of art, adding to its value and ensuring customer confidence in purchasing authentic artworks from us.

Does the studio accept orders through telephone?

Yes, we accept orders over the phone. Simply contact our customer support team to discuss your requirements, finalize details, and complete your order. We strive to make the ordering process convenient for our customers, ensuring a smooth and personalized experience.

Is Cash on Delivery available on all Artworks?

No, we currently do not accept Cash on Delivery (COD) orders. All orders must be paid online through secure payment methods. We ensure a smooth and reliable transaction process to offer the best service and convenience for our customers.

Can I customize an artwork?

Most of the artworks are customizable. If the artwork can be made in a custom size, this information will be mentioned under the artwork description. If no such information is available, please contact us, and we will check with the respective artist and get back to you.

Is gift wrapping and a message card available for gifts?

Yes, we offer gift wrapping services and can include a personalized message card. Share your message while placing the order, and we’ll ensure your gift is beautifully wrapped and delivered, making it a thoughtful and memorable present.

I have a photo I'd like painted. Is that possible?

Yes, we specialize in transforming your photos into stunning handmade paintings. Share your photo and requirements, and our artists will create a unique artwork that captures the essence of your image while adding an artistic touch.

How will my order be delivered to me?

Your order will be securely packed using industry-standard materials to prevent damage during transit. We work with trusted courier services to ensure safe and timely delivery to your doorstep, whether it’s within India or overseas.

How long will it take to deliver?

Delivery within India usually takes 8–10 days, while international delivery takes 15–18 days. The exact timeline may vary depending on the artwork selected and your location. Rest assured, we’ll keep you informed throughout the shipping process.

If my Artwork gets damaged during shipping:

In the rare event of damage during transit, contact us immediately with photos of the damaged artwork and packaging. We’ll arrange for a replacement or refund promptly, ensuring your satisfaction and trust in our services.

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