Shipping Information

Shipping Within India

We want to make your experience with Kalashree Art as smooth as possible, which is why we offer free shipping on most of our artworks within India. Once you place your order, we’ll typically need 1-3 business days to process and ship it. Once it’s on its way, we’ll email you the tracking details so you can keep an eye on your artwork’s journey to you. Our goal is to make sure it arrives safely and on time.

International Shipping

Due to customs clearance, international delivery may take considerably more time than anticipated. We ship to the majority of global locations. Costs will vary according to your location, as well as the size and weight of the artwork. You will receive an email with tracking information once your order has shipped. Generally, international orders may take up to 15-18 business days, depending on customs clearance and location as well.

Estimated Delivery Times

  • Within India: The artwork will arrive in 8-10 working days.
  • International Orders: The expected delivery time is 15-18 working days.
These are just estimates, so they could take longer due to factors like the size of the artwork or your location. International orders may, at times, be delayed due to customs clearance.

Customs duties and taxes

When it comes to international shipments, the buyers will be shouldered with customs duties, taxes, or any additional charges that are not included in the price of the artwork, according to the buyer’s place of residence. Supply and demand vary and are influenced by each country’s customs and import taxes. Before ordering, please check with your customs office to avoid any surprises. This will make things a lot easier for everyone!

Packaging

We take care in packaging your artwork to ensure it arrives safely. Depending on the size and type of piece, it’ll either be packed securely in a box or rolled into a durable tube. We use only high-quality materials to keep your artwork safe during transit.

Returns and Exchanges

Your satisfaction is really important to us. If for any reason you’re not happy with your purchase, you can return it within 7 days of receiving it, as long as it’s in its original condition. Just get in touch with our customer service team, and they’ll help you with the return process. Please note that customized or commissioned artwork can’t be returned or refunded. You can find more details in our full Returns & Exchanges policy.

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